At Clear Path Physiotherapy, we are committed to protecting and respecting your privacy.
This Policy tells you how we use personal information collected on our website and in our clinic. By using our website, you’re agreeing to be bound by this Policy. Personal Data Processing will be in line with General Data Protection Regulation (GDPR).
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about our services and when you register as a patient at Clear Path Physiotherapy
What type of information is collected from you?
The personal information we collect includes your name, address, and email address.
We receive referral letters from your current healthcare professional - for example your Consultant or General Practitioner.
We keep medical records based on the information you give to us and records of the treatment you receive from us at each appointment.
How is your information used?
- To provide and fulfill services between you and Clear Path Physiotherapy, and that of your insurance provider
- To refer you to a Consultant or other specialist, where you have given your consent.
- To notify you about changes to our services.
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To maintain a record of your condition and treatment
We will hold your personal information for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary in accordance with your insurance policy and also Medical Data protection regulations - we will retain your medical records for the statutory period imposed, after which they will be securely deleted.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Therapists employed by Clear Path Physiotherapy have access to and may modify your records as appropriate.
How can you access and update your information?
The accuracy of your information is important to us. If any of your details change then please contact us directly.
Security Of Data
The security of your data is important to us:your personally identifiable information is kept secure. Only authorised employees have access to this information.
We store personal information on secure password protected software.
Personal information that we store or transmit is protected by security controls, including username and password authentication, and data encryption where appropriate.
If you have any questions, concerns, or comments about our privacy policy you may contact us
10 Harley Street, London, W1G 9JU tel. 020 7467 1503
Intellectual Property
The contents, and design of this website are the intellectual property of Clear Path Physiotherapy.
Governing Body
All our Physiotherapists are registered with the Health & Care Professions Council, and members of the Chartered Society of Physiotherapy.